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Dozens of workers die each year and many more are injured in aerial lift accidents. Safety expert Gary Mauer emphasizes that statistics indicate operator errors are involved more often than mechanical errors or other causes. He reviews the safety standards for aerial lifts and touches upon some operating tips.

Chief correspondent of AWC Bob Lawrence talks about the different kinds of employee training. Lawrence says if you ask the people who train and practice that they'll all have the same answer: good employee training is everything if you plan on surviving and prospering in the window cleaning business.

The International Window Cleaning Association (IWCA) President Travis. A Herman has a message for the AWC magazine. Herman jokingly tells of past anecdotes about him having to explain to people that yes, a window cleaning association exists, and yes, he is the president of it. He also tells of new programs coming to the IWCA.


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