About the AWC Magazine - Issue 212 Download

ISSUE TEASER:

Expert Safety Services' Michael Draper discusses fall protection anchors. Draper gives much thought to anchors, attachment points, and fall protection in general. Rope Descent Systems (RDS) are required to have anchors identified and certified as acceptable anchor points. Theoretically, the anchors should be able to hold 5000 pounds.

Whether it's talking to an employee or selling to a potential client, understanding human motivation is vital to success. Business manager and Agent Clean Solutions' Nathan Redelfs is here to talk about the needs and wants of your customers. He explains Maslow's Hierarchy of Needs and how it pertains to window cleaning customers.

Customers are super important to the window cleaning business and are the lifeblood of the industry. AWC contributor 'Jersey' examines the monetary worth of customers. Finally, Doctor Mercer concludes this issue with six jokes about employees you wish you didn't hire. You won't want to miss out on these articles; download your free copy today!

ISSUE HIGHLIGHTS:

• The importance of company branding
• A guide to understanding ratings and equipment
• Five credit mistakes that can cost you a business loan
• How your window cleaning business impacts more lives than you think