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The National Sales Manager of Ettore passed away from a heart attack at age 46 and he is given a tribute in this issue of the American Window Cleaner magazine. Window cleaner Bob Lawrence gives a preview of the upcoming International Window Cleaning Association (IWCA) convention.

Chris Ortner was grateful that the window cleaning company he worked for provided safety training. However, some companies don't require or even offer safety training to their employees. Safety Director Cassandra Huffman advises the implementation of OSHA and ANSI standards.

Don't lose track of your company's costs. AWC contributor Mark E. Battersby recommends keeping tabs on costs, establishing a system, creating a goal, and accounting for and reducing costs. Sooner or later, most home-based businesses require out-of-family help for clerical and administrative work. Learn the three questions to ask yourself when thinking about who to hire.


  • Linda J. Tweten is promoted to executive vice president of the Scaffold Industry Association
  • What it's like to window clean the Gherkin, a skyscraper in London, England
  • How to separate yourself from the pack and be unique
  • Learn the advantages and disadvantages of employees versus subcontractors

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