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This issue of the American Window Cleaner magazine opens with a letter from the editor - and it isn't former publisher Rich Fabry. President of 12Twelve Publishing Norman Finegold and business partner Karen Grinter now own and run AWC. Finegold tells of his background, other magazines he owns, and how he will be competing with the International Window Cleaning Association's (IWCA) new magazine.

Unger Enterprises celebrates 40 years of leadership and innovation. The article details the late creator Henry Unger's roots in terms of how he began the company, the things the business went through, and where they are now. AWC interviews window cleaner Paul Dutton next. A picture is shared of him and his company in its infancy during the early 1980s. Dutton answers questions in regard to his business.

Service One Inc.'s Tom Trinen explains glass fines and the new generation of glass coatings. Trinen covers the controversy, glass coatings, legal risk, new construction, and then wraps up his thoughts in a conclusion while giving his recommendations. Ken's Window Cleaning's Ken Bullinger shares tips on how to keep your customers happy. You won't want to miss out on this new-look magazine!


  • How to get into the residential window cleaning market
  • Learn the ins and outs of awnings
  • See what type of window cleaner you are: old school, new school, or both/neither
  • share their online discussions

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