What are the Characteristics of an Effective Window Cleaner?
By Linda Garzia
Category_Window Cleaner University
photo by Grace Gerengher
What are the Characteristics of an Effective Window Cleaner?
In business, having effective “character” is one of the most important things you can exhibit to the world. Most of the time, people consider having character to mean being a brave, trustworthy, and vivacious individual. To be someone with character is to be someone who speaks with clarity, handles issues up-front, and moves with grace.
When your character plays into effect in the real world, it shows how important your values are to you. You follow tried-and-true principles, and choose strength over weakness whenever you can. Showing characteristics like this lays a strong foundation for whatever comes next.
Not sure about how to approach developing your character? Luckily for you, Window Cleaner University is coming at you with the top characteristics that can help you not only gain new clients, keep the ones you have for good, and help you not just own a business, but effectively create a legacy.
How this Plays into Window Cleaning
Characteristics of an effective window cleaner don’t stray from this path. In fact, utilizing strong, effective character throughout your career will make you an honorable business person. Not only will this be great in the short-term by giving customers someone to count on for favorable work-results, but it is favorable in the long-term, as it develops your reputation for years and generations down the line. Developing your character to be an effective window cleaner will help you immensely in this journey. This means, respecting your customer’s time, taking responsibility when things go wrong, and being positive through difficult situations. So, Window Cleaner University is going to discuss today characteristics of an effective window cleaner.
Let’s say in the business of window cleaning, you’re a newbie: you’ll want to know not only how to clean windows well, but learn how to stand out from the rest. There are plenty of people out there who know how to handle a squeegee or dominate a water fed pole. What you want to learn how to do is be as effective as possible in all aspects of the job. In the beginning, having drive and motivation is essential. You are hopefully advertising your services, knocking on doors, and following up through the evening, knowing, too, that WCR offers printing services to help you establish your brand. You’ve gotten some clients under your belt already (right next to your scraper) and you’re gaining traction with your business. This persistence is what will bring you your initial clients. Taking initiative to build your rolodex of customers is crucial to your success. It will take some time, but if you put all of your energy into it and keep positive, results should (and will) flourish.
Staying positive can be hard sometimes, so make sure you’ve got friends and family behind you for help.
Have you ever heard the saying, "if you're on time, you're late, if you're early, you're on time?” Well, this principle absolutely applies to window cleaning.
If you’re running a business and you arrive late to a customer’s home or business, it isn’t a good look. Try to pay attention to traffic and such, and even track the amount of time it takes you to prepare yourself in your vehicle prior to the job. It is a good idea to arrive some time before, so your soap solution is prepared for you to lay down the first scrub at the time of the appointment.
Being punctual shows customers that you respect their time, and value their loyalty. It will keep them coming back for more.
If you are running late? It’s okay, life happens. Contacting your customer as soon as you know, though, helps ease the situation. It shows that, despite the fact that something came up, you prioritize your customer and respect their time. You can always give them an option if needed to reschedule or to come anyway. Either way, you’re putting them first, which sends the right message: respect.
Pragmatism is also of utmost importance when it comes to becoming an effective window cleaner. If you can handle issues sensibly and realistically in a way that is based on practical reasoning rather than emotional reactions, your customers will be able to trust you. Trust is the most important thing when it comes to being an effective window cleaner. If you don’t seem genuine in your actions, people’s intuition will let them know. Naturally in business, issues will arise, and can cause tension. If you become a master-diffuser when issues do arise, customers will flock to you from reviews and word of mouth. Again, respecting the customer will help you build your reputation, and solidify your legacy.
Passion is an intense, rousing desire. It is enthusiasm at its finest, embodies pleasure, and pushes you to improve yourself. If you feel this way about your window cleaning business, then you know you are doing the right work in the right field. Customers can clearly see when a person loves what they’re doing, and that type of energy is infectious. If you show your true colors and your vigor for your work, you will become an effective window cleaner. Passion will lead you to put pressure on yourself to do better. Passion will embolden you, make you a perfectionist, and a master of your craft. It will also trickle down into your employees, and make them happy to not only work for you, but remain loyal and do a fine job. Be true to yourself, true to your work, and success will come.
Follow this advice and you’ll become… Prosperous!
Now that we’ve discussed how being persistent, punctual, pragmatic, and passionate can help you build upon your character, let’s think of how to apply this. If you’re unsure about something in the moment, ask yourself: am I seeking out enough clients? Am I putting in enough time? Am I targeting the right people? Am I respecting my customer’s time? Am I responding logically to the situation, or reacting emotionally? Do I truly love what I do, or is there something else that could benefit me and my community further? Does this bring me happiness? Am I staying true to my principles and values?
Prosper in the joys of getting to know yourself. Keeping a written log of the happenings of your business day-by-day can help you track your growth. It can also be nice for years later to take a trip down memory lane and see how far you’ve come. So, become the effective window cleaner you can be. We’re confident that you’ve got this, and are always here to support you when you need it the most.
Still Have Questions?
Don’t sweat it! If there is anything you’re unsure about, want to learn more about, or need advice for, do not hesitate to reach out to us. Window Cleaning Resource is here for you 24/7, with the help of our super-friendly window cleaning experts.
Having owned their own window cleaning business, too, they have tons of information on window cleaning products, business tips, and more, even if you want to just talk shop.
This equipment and HUNDREDS more products can be discovered on our fantastic Window Cleaning Resource platforms!
For product reviews, discussions, information, and more: