WCR Nation Episode 40 - Keep Your Customers

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Epsiode 40 - Retaining Customers | The Window Cleaning Podcast

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Welcome to episode 40 of WCR Nation! Hosted by Jersey Josh! In this episode, Jersey talks about customer retention. It's super important! The problem is that people tend to overlook the importance of it. Don't let your customers go, remind them you still exist! Jersey talks some tips on getting reminders to your customers such as postcards, gift cards, referrals and other helpful tips.  Don't forget to comment and share the episode! #WCRNation

Show Notes

  • [2:48] Shoutouts
  • [5:14] Customer Retention
  • [9:21] Let people know you still exist
  • [11:05] 4x6 Postcard
  • [16:45] Winter sucks
  • [19:03] Set them up to come back
  • [20:50] Referrals

 

Quotes:

“That customer already trusts you.”
“There is no 100% retention.”
“Be in front of them!”
“Get it to existing customers.”

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