I know for me answering the phone during my workday slows me down a ton, especially when I am busy. I tend for focus on callback and emails in the evening to speed me up and keep me doing the things that make me money during the day.
The last few years I have hired someone full time to take care of phones for me but it costs big money to have a full time person doing this ($2000+/month here).
I have been looking at setting up a service that could take care of anyone’s phone calls, we could do over the phone quotes based on your rates and book appointments into a calendar like google calandar. We could use your own rate card to quote jobs and send any jobs that aren’t covered in a standard quote to your phone/e-mail/text so that you can take care of the larger jobs that need to be seen.
We would setup the service so that it is based on how you charge (By the pane, window, or sqft etc.,.)
So my question to you is, if you are full time and busy, what would you pay to have the phone removed from your ear so that you can focus on work?
Would you pay a % of each job booked?
Would you pay a flat monthly rate?
How about a combination of the 2?
Is this something you would even consider?