Every estimate I write out says windows in/out screens brushed , an sills wiped down. This’s how we price it that’s how we do it. No package just that.
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Most customers don’t care about the sill being cleaned. And the ones that do are more likely to be problem customers.
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“How much is it going to cost?”
The more we do the less attractive we appear. Unless we do all the extras for free, of course. They love that the most.
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I believe it all comes down to the customers expectations. You can have different options for them , they just need to understand what they are getting for the money.
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Yep. Like the guy (Larry Laczko) or not, he always stressed managing expectations.
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For a second I thought you hired a cleaner who’s blind.
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The newbs have no idea about the great or perhaps infamous lackzo
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If you look up the definition for the phrase “ball breaker” they could have a picture of Larry lackzo next to it because a picture paints a thousand words. 
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Man I have tried to get Larry back here.
The man loves to ask questions and quote people
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I’ve mellowed out a lot. we use to bring a vacum and lay plastic over the entire house and the garage
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Dang.
The bottom dollar
different types of customers care about different things
woman care about different things than men
one time customers care about different things than potential long term customers
commercial customers care about different things than residential customers
budget customers care about different things than customers who want the best
. . .
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