Happy New Year ,
Maybe the feedback from older guys ( like me LOL ) might be different than the younger crowd. I have noticed an increasing number of people, over the last ( say ) five years using the response " NO PROBLEM " when you say Thank You to them. Now, at the cost of seeming like a prude and unreasonable, I was always taught to say " You’re Welcome ". Or " You’re Welcome, Thank You " if that is appropriate for the situation.
A few years ago I noticed my guys ( employees) responding to me with " No Problem ", when I would thank them, which I try to do even when it is just a quick instruction on an issue or phone call. So, I got to thinking - " Wait , are they saying No Problem to our customers if they say Thanks to them ". At that point I told them to be sure and say the key words - " You are Welcome " ( NOT ! no problem ) when dealing with our customers.
" No problem ", to me, sounds way less appreciative, humble, gracious … than “You Are Welcome”, which conveys a message that I was glad to help you ( That I appreciate you - That I appreciate your business and I am glad I could serve you ).
What are thoughts on this ?
THANK YOU ! ( no problem !! )