A current customer, a commercial property manager, calls and has been having an issue with a new construction building that the builder had hired out to clean.
Happens to be at two story building, 24 foot ladder work, 28 foot ladder at entryways. Happens to be where we saw a guy suspended from the roof on a bosun chair cleaning a month ago. My contact is frustrated because they just can’t get the job cleaned properly.
The issue originally was caulking and sticker rescue still on glass after many attempts.
Easy enough said, I told them that was the least of their concerns. Sent many pictures where almost 75% of all windows and spandral glass was severly scratched, not a little, a lot.
Heard back today, we are hired to reclean for now but $750,000 in glass needs to be replaced.
We signed off on a existing damage waiver, never did one of those, to clean for now until the replacement can begin in 8 months.
ouch! someone just became uninsurable if they didn’t get a waiver.
today on nearly a million dollar home same thing on some of the glass. she had them replace several but not all was wondering why ahe didn’t replace all
Seems like a good opportunity for guys to chime in with safer ways to do CCU and/or limescale/hard water stain removal. What’s the go-to these days to avoid getting scratches like that since so much glass is tempered. Steel wool/copper wool? What chemicals or solutions do you prefer to use, etc? I’m interested in learning more ways to avoid razor blades and potentially sell clients on the fact to we rarely use them.