Reach-iT Water Fed Poles & Products - NOTICE

We parted ways business-wise last September.

I knew this would happen sooner or later. Im glad i ditched my reach it pole when i 1st bought it and went with Unger N-Lite.

See ya Perry

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I knew this pole would be a piece of crap. The first day i starting using it, the pole tip was spinning. So i was told by the CEO of Reach It to just drive a small screw in my new pole. WTF

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Me 2 never a problem with the nlite
I remember the battles over that pole

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Yep. I remember i was being attacked by all the Reach It lovers. Unger N-Lite 4 Life.

#Boom

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Ugh I hated that pole tip. Was junk after a couple weeks. Then they switched to the yellow pole tip. That kept breaking on me too but it was my fault because I had the aquadapter on and it was putting too much leverage on the pole tip. Once I stopped using that I havent snapped a tip yet

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Was it just the poles that were bad quality or the wash it’s as well?

Just the pole for me. The wash-it pro is made by IPC and they are located in the good ol U.S.A

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So the wash-It pro is that a reach-It product???

The Wash-iT is a window cleaning resource product. Made for us by IPC.

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Is it called xero pure now???

yes

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You can see the details here XERO Pure | Pure Water System | WCR – WindowCleaner.com

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It’s not a hate campaign. It’s one single public post to forever dissociate ourselves with the brand. We have no desire to sell the brand let alone have “exclusive rights”.

It’s not a hate campaign, to tell the truth.

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Sorry to hear that. I have been having the Reach It Mini for a little over 4 years now. So glad I have never had any trouble with it. That is crazy there was a 30% chance of a complaint or warranty claim on them. I would not carry their products anymore either. That is too much stress to deal with.

@Alex Now I know why you are getting gray hair. Just kidding.

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It definitely does not feel like a hate campaign to me, just a business decision as stated in the original post. However…there is no telling how other folks might run with it to express their dislike of the product.

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You are in the majority of R-I owners then. In Chris’s post I didn’t get that he was saying the pole was a P.O.S. He is saying he doesn’t want a product that has a minimum 30% problem / complaint rate.

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Was it ever there ?

I see a lot of people taking sides. I dont get it. You’re simply protecting your customer and your name from a product that you’ve had a lot of complaints about. I’ve seen lots of people badmouthing wcr as if they’re a competing product. WCR doesnt sell the product anymore, it really isnt that big of a deal

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