Reach-iT Water Fed Poles & Products - NOTICE


#23

We parted ways business-wise last September.


#24

I knew this would happen sooner or later. Im glad i ditched my reach it pole when i 1st bought it and went with Unger N-Lite.

See ya Perry


#25

I knew this pole would be a piece of crap. The first day i starting using it, the pole tip was spinning. So i was told by the CEO of Reach It to just drive a small screw in my new pole. WTF


#26

Me 2 never a problem with the nlite
I remember the battles over that pole


#27

Yep. I remember i was being attacked by all the Reach It lovers. Unger N-Lite 4 Life.

#Boom


#28

Ugh I hated that pole tip. Was junk after a couple weeks. Then they switched to the yellow pole tip. That kept breaking on me too but it was my fault because I had the aquadapter on and it was putting too much leverage on the pole tip. Once I stopped using that I havent snapped a tip yet


#29

Was it just the poles that were bad quality or the wash it’s as well?


#30

Just the pole for me. The wash-it pro is made by IPC and they are located in the good ol U.S.A


#31

So the wash-It pro is that a reach-It product???


#32

The Wash-iT is a window cleaning resource product. Made for us by IPC.


#33

Is it called xero pure now???


#34

yes


#35

You can see the details here https://windowcleaner.com/xero-pure/


#36

#39

It’s not a hate campaign. It’s one single public post to forever dissociate ourselves with the brand. We have no desire to sell the brand let alone have “exclusive rights”.

It’s not a hate campaign, to tell the truth.


#40

Sorry to hear that. I have been having the Reach It Mini for a little over 4 years now. So glad I have never had any trouble with it. That is crazy there was a 30% chance of a complaint or warranty claim on them. I would not carry their products anymore either. That is too much stress to deal with.

@Alex Now I know why you are getting gray hair. Just kidding.


#42

It definitely does not feel like a hate campaign to me, just a business decision as stated in the original post. However…there is no telling how other folks might run with it to express their dislike of the product.


#43

You are in the majority of R-I owners then. In Chris’s post I didn’t get that he was saying the pole was a P.O.S. He is saying he doesn’t want a product that has a minimum 30% problem / complaint rate.


#44

Was it ever there ?


#45

I see a lot of people taking sides. I dont get it. You’re simply protecting your customer and your name from a product that you’ve had a lot of complaints about. I’ve seen lots of people badmouthing wcr as if they’re a competing product. WCR doesnt sell the product anymore, it really isnt that big of a deal