To All Window Cleaners,
I owe you all an apology, but most of all I owe Jeff, his company, and his family an apology. My name is Anthony Pedolzky, I am the owner of Shine Brite Window Washing, located in Westfield MA. I hired a multimedia company, in December 2007 to give my company its first web presence. This company presented me with what I thought at the time was an amazing web site and I felt I definitely got my money’s worth and much more, what I was not aware of was that the company I hire, falsified themselves and presented me with a website which I now know was not theirs to present or sell for that matter. I am a small firm myself , 1 fulltime employee, 2 part time and a part time office person, that started in late 2005. So spending less than $1500 I thought was a great deal for what I received. The company did do in fact exactly what Jeff described in his post, and I take full responsibility for that due to it being my fault for not doing more research on the website when live. Again for that I am truly sorry to you all. This is not what I or my company wants to be known for or what we stand for. We pride ourselves on integrity and trust, without that you have nothing. That is why I am posting this, this evening.
At this time we have suspend our website with the help of one of the part time young men that work for me. I also spoke with I&W Multimedia, the company on which I hired and have informed them of their error. Prior to speaking with them I had early this morning spoke with Jeff, from First Klass Window Cleaning Inc. I apologized to him and verified what he said to be true; I had this conversation in my back pocket when speaking with the so called web master that designed our web site. When I challenged him on where the layout and images came from he told me he got the while surfing the net and said it was all completely legal, That is when I came back with really “Then why would I received a call from a gentleman form a company in Wisconsin sating otherwise", I then mention to him that I spoke with the owner of the website where he took/stole the images and design, he fessed up immediately, especially after I mentioned that Jeff would be contacting a “copy law lawyer” (Thanks for that one Jeff, I owe you a ton there and for everything else!!)
I then asked to speak with his boss or owner, and I informed him of my issues and stated expect that I expecta full refund, or I would to be seeking advice and retaining the help of a lawyer. We went back and forth with a few un-pleasantries, needless to say the least, I am stopping by tomorrow to receive a certified cashier’s check for the full amount.
I again wanted to apologize to you all!
I do not want to push my luck, but I would like to ask two things. 1st please have no association with I&W Multimedia, located in Chicopee, MA, if you are in the northeast. 2nd, I am now with out a web site, with the return of my investment I didn’t know if anyone can suggest a web design company, I can have the young man that works in my office do some, but all the paypal, and payment stuff, not to mention the client log in info. I do not feel we are capable to handle this large of a project?
Thank you all for you time!
Sincerely,