New Pella windows & doors with coating on them


#1

I have a customer that recently had some new Pella windows and doors installed. She said they told her that the glass has a coating on them and they will never need to be cleaned. The windows only have a little silicone on them from where the film on the glass was removed. I plan on just using a magic eraser to remove the silicone along the edges of each pane. I don’t want to use any razor blades.

Anyone have experience with cleaning these windows?

Thanks for the help!


#2

Don’t use anything on these. Magic eraser will smear the silicon, razors will scratch the glass.

Pella tries to reinvent the window every few years, and they ALWAYS screw it up.


#3

Im sorry but :joy::joy::joy::joy: to what the owner said!


#4

Hey Chris. What do you recommend I use to get the thin line of silicone off along the edges? It is about a 1/4 of a inch away from the edges.


#5

I just called Pella corporate office. The lady I spoke with told me to use straight rubbing alcohol with a cloth to take off the silicone. She said not to use a magic eraser. We shall see.


#6

@windowsrx

Chad, use a damp microfiber towel not a huck or anything abrasive try it fist with out the alcohol first.

You would be amazed what a damp microfiber will remove.

Here’s video from Caleb that explains the process in detail.


#7

Thanks Steve! I go there in a few weeks. I will try that


#8

Let me know how it works out for you Chad.


#9

So if a customers calls to have these windows cleaned I wonder if Pella will foot the bill?


#10

I think all of us have been called to clean the famous self cleaning glass at some stage in our careers.