Life strategies for the Career (solo) Window Cleaner

Conversation
81

Same, referrals and being seen working with my big company logo on my back. [quote=“wcs, post:80, topic:36436”]

Now to bring up the dreaded topic “disability insurance” question. What are you folks doing for the “just in case” factor that we all deal with?
[/quote]

Part of my insurance package has a personal injury clause, should be part of yours too. If not, go buy a smelly fish and smack your broker around. :stuck_out_tongue:

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the single biggest change/improvement for me was switching to the customer factor.
the marketing aspects of it blow away anything else i looked at and it has made a huge difference in customer retention and overall sales.

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That why I brought it up again, we as solo workers should never gamble with it.

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Don’t forget, @Skipper is no longer one of us… he hired an employee! I am filing a letter of expulsion to the solo cleaners union as we speak. :wink:

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86

What makes it such a strong customer retention and overall sales tool in your opinion?

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I don’t forget… :wink: Im give him a pass on this one, he comes up with some great information.

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88

i looked at a lot of choices and the jobs i wanted the software to cover are in basically 3 categories:

  1. field service: managing invoicing, payments appointments,
  2. communication: logging conversations be they mail email phone
  3. prospecting: managing prospects until they become customers
  4. remarketing: managing the ongoing contact with past customers to keep your name in front of them and make sure they know you care about them.
    ok i feel like i’m the spanish inquisiton sketch there are 4
  5. mobilty: info and function on the go
    there 5 jobs i wanted the software to do

one service i tried which has frequently refferred to itself as a crm told me flat out on their help desk that were NOT A CRM!!!

tcf is no where near as elegant as many newer apps but is very sophisticated in many areasthat others lack or are present but then the field service aspects are weak or non existant. and steve is working diligently to improve all aspects always.

out of respect for steve i will not go into further details here but pm me if you like.

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89

Thanks for sharing your opinions with me and everyone.

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i had initially meant it to be in the thread “losing money to get your name out” in reeponse to something there so i moved it. and thank you!

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93

where the heck is buzz i am waiting for someone to acknowledge my python reference.

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95

i am nothing if not opinionated :wink:

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101

Do you have the home owner choose a day for the next appointment or do you just tell them the day?