How would you price this?


#1

I want to check and see what other window cleaners are charging, i have a lady that was saying i am to pricey so now i nervous about my prices. i have never had a problem before.

i have a job that has 99 panes of glass some are over hung some are doors, etc.

i charge 5 dollars per pane 99 X $5.00= $495.00

The customer also wants all the screens re screen and 6 completely rebuilt.

31 screens to be re screened
I charge $16.25 per screen, but i gave a deal at $14.75
$14.75 X 31 = $457.25

6 screens rebuilt
$25.00
25.00 X 6 = $150.00

Total price $1102.25

Does this seem fair? Does it seem in line with what you guys would charge to do the windows?
Appreciate the response.

Basically i would like to see some pricing structure.


#2

Well, it sounds like a mammoth job.

Forget that lady, I have had it happen before also (tell her to go on craigslist if she wants cheap)

Your pricing seems fair (cheaper than me on the window cleaning), however without seeing the job… I don’t know.

Of course your skill set also comes into play, so you need to factor that in.

What kind of homeowner are we dealing with? wealthy? someone who could pay $1100 for window cleaning? (big house does not = big income)

How long do you think the job will take? How busy are you now?

How much do you [B]need[/B] the job?


#3

If the window cleaning price is for in&out then It’s low. I don’t have too much experience rescreening or rebuilding screens so I don’t know about that pricing.

In the future, rather than discount items as you add up the charges, it might be better to add everything up full price than take a discount off the top to land the gig.

Customers won’t know what’s a decent per pane price or per screen price but they understand 10% off for full package discount.

About worrying about your price being too high, if you thought it was too high you would have lowered it before giving it to her. Move on to the next one.


#4

You can’t expect to get every job you bid (that might indicate that your pricing is too low.) Losing one job on the basis of price certainly won’t be an indicator.

[B]You[/B] have to determine if your pricing matches [B]your[/B] hourly $/hr goal.

There’s plenty of other work out there for you – now go get it.


#5

Great idea Beautiful one, except I would not use a % deduction. 10% sounds like almost nothing, even if it is $110 off.

I would say-

“if you get all of these services done at once, I can give you $110 off- if you book now”


#6

YEAH - words like “bulk discount” or “SMART price” work well, too.

I’ve never done a screen job, myself, so I can’t say if that pricing sounds in line with what is charged around here…

Has this client turned down the job, or is this one who hasn’t actually received the estimate, yet?

If it’s the latter, send me the details privately, and I’ll quickly make an estimate for it using my template, and the pricing you’ve decided on. That way, you can give it the best shot possible…

If you haven’t encountered pricing resistance from the client in question, be strong and confident, and assume she’s gonna go for it! It’s frustrating to get rejected, for sure, but stay positive!

You’re giving her great value for her investment!


#7

[COLOR=Black]I don’t discount anything on an estimate. A discount must have some legit reason. Simply putting a percent off or free something is a sign of desperation or prices that are too high.

I recommend no discount unless the customer balks at the price and then offer a discount based on some concession they make, such as, [I]“Mrs. customer, I am sure that once I am finished, your going to be thrilled with the way your windows look, but I also know that you don’t know me or the quality of my work. How about if I give you a 20% off discount to try the service with the understanding that when you are completely satisfied, you will call at least five friends and recommend me?”

[/I]When you are done make sure she understands that you are expecting to get the names and phone numbers of her friends to follow up with them after her glowing recommendation. [/COLOR]


#8

For screen pricing you can call up your local hardware store, give them the dimensions and they will give you an estimate of what they would charge.

Screen repair is my favorite add on! It can be very profitable.


#9

I know what you’re saying here, Steve, but with the wrong customer, this comes off as bullying, no? And, wouldn’t you want to make clear that she should receive permission from her friends to provide their personal info (names and numbers?)


#10

I like this idea, too, and would likely do it just[I] a tiny bit different[/I], presenting it as a fun-hearted comment instead, like:

“Hey - I know that once you’ve seen how great your windows have turned out that you’re going to be loving our company anyway, and bragging to all your friends about how every Spring BBQ needs to be at your house at least for the next 3 months!” (or something similar.

I like it, Steve.


#11

how much do you guys charge per pane of glass?

The owner does have some money, he owns Closet Crafters, they do high end closet organizing.

I was trying to give him deal because i would be doing screens too, but i would want to know how much you would charge to wash his windows, a lot of ladder work involved.


#12

That’s like an employer asking an employee to work more hours, but at a reduced per hour rate.

That’s usually specific to a local market and your $ per hour goals.

http://www.windowcleaner.com/vBulletin/showthread.php5?t=389

“A lot of ladder work” = time = $


#13

i would want to know how much you would charge to wash his windows

Yeah - totally subjective answer on that one.

Although its of some value to know what your competitors charge, don’t worry too much about it. Charge whatever you’d like to make, and go from there.

How much would you like to charge, realistically? Whats the magic number for you for this job?
Is it the $1100 ? If so, let me make an estimate for you to give him. I’ll do that for you for free.

Start with [B]your [/B]price, and then we’ll give him lots of reasons to see it as fair and reasonable and a great value.


#14

I charge $4.00 per pane and $20.00 to re screen and $32.00 for a total new screen.

It looks like your prices are pretty good my friend…


#15

[COLOR=Black]You are right Larry, it has to be finessed a little. I just let them know that this is a way we can help each other out and if they are not satisfied then they have no obligation to follow through. But, if they are, I am asking them to actually call 5 people and recommend me. It has to be done right.
[/COLOR]


#16

I think your prices are spot on. 99 windows is a BIG house. I also think you should look at the amount of ladder work involved and you might price up. The thing I like about ladder work is most home owners won’t climb ladders to clean windows because they are afraid of falling…but…they expect you to risk falling for nothing.

last spring I was cleaning a 1940’s home that had dormer windows at the top of second story. I had to use a 32’ ladder. It was a bedroom and the lower was framed in and opened about half up the upper so the only way to clean outside was from outside. I told the guy it would cost 25 dollars to clean those 2 windows. (I was already there so I wanted the job) His mouth dropped open and he said he would clean them himself. I asked him if he had a 32’ ladder. I told him where he could rent a ladder, and they would probably only charge him 30 dollars plus the rent to deliver it to him, since he had no way to transport it. Suddenly he realized 25 dollars wasn’t so bad after all.

The purpose of my long rant here is that when ladders get involved, get paid for the equipment you purchased and the risk you are taking.


#17

[I]I told the guy it would cost 25 dollars to clean those 2 windows. (I was already there so I wanted the job) His mouth dropped open and he said he would clean them himself. I asked him if he had a 32’ ladder. I told him where he could rent a ladder, and they would probably only charge him 30 dollars plus the rent to deliver it to him, since he had no way to transport it. Suddenly he realized 25 dollars wasn’t so bad after all.[/I]

As CFP would say, ‘don’t look now, but you just wrote an ad…’