I have a couple scenarios here…
Say you do a house with very dirty windows… and you get done, the windows are super clear, BUT now exposing all the scratches that were underneath the dirt/grime on windows. The customer thinks YOU scratched their windows.
How to prevent this? I was thinking… have a walk around with the customer & clean 1 window in front of them & expose the scratches. But then I thought what if you pick a window (by random) that doesn’t have scratches but other ones do.
So I want to cover my butt… how would you word a waiver that isn’t offensive to a customer & professional? Can anyone share theirs? Thanks.
Yes I plan on getting insurance but I want to save myself of any headaches.
Edit: This is different from a scratch waiver you’d give someone to remove paint when you have to use a scrapper.