How cold is too cold and what do you tell the customer?


#1

Hey guys, so I have a few jobs this week that are monthly accounts for me, and it’s time to service them. However the past two weeks have been around 0 -10 degrees out and this week is no different. So what would you do? Do I tell the customers due to the water I will need to reschedule or do I suck it up and go do the two jobs I need to do? I’m new to the business so I have never cleaned windows in the winter.


#2

I’ve done -16 before.

But ultimately it’s your business. If they’re monthly accounts, they won’t notice you didn’t show for Jan and it’s sucky outside.


#3

It was -18 F not including the wind factor (-28) when I started today. It’s your business but I tend to think if I don’t do it somebody else will.


#4

At least call em. I’m the guy that will snatch that account because your unreliable. Window cleaners skip out in Phoenix because is too cold at 50 degrees. Thanks so much!


#5

I had this happen last week, was about -15° to -20° F, started one monthly client and then my pole froze, then my squeegee rubber froze shortly after that. Told the client it was too cold and I’d come back on a warmer day.


#6

I don’t clean if my bucket looks like this:

winter ice