Excellent advice @jhans . I remember when we were very early in business we bid an enormous 3-story glass building. Thousands of panes of glass. It was around a $20K job for ONE building. They had a company do it before but it is sent to bid every year. Property manager told us they used bosun’s chair to do it last year.
When we were doing our walk around we noticed EVERY SINGLE window had rounded corners. Apparently that didn’t bother the property manager. We won the bid, did the work, everyone was happy. The following 2 years we lost the bid because “another company was chosen due to lower price.” My Operations Manager and I have been to the building a few times in the past few years and noticed entire sections of glass completely skipped; very obvious that one area was cleaned and another was not.
Apparently that doesn’t bother the property manager…
Lesson is hold to your standards and quality. Price how you need to in order to be profitable and deliver quality work. Whether the other party values quality or not is questionable.