Help w weird hard water stains and glass etch

So I have been lurking on here and you guys ROCK! I started my company two weeks ago and landed 12 storefronts and 2 residential jobs from all of yall’s knowledge here. I have run into an issue I cannot find a solution for… gas station w etched water spots. I steel willed the glass twice and it will not clear up at all. Do you guys have any idea how to possibly remedy this. It is super weird and I really want to find a solution so I can add to my knowledge base. Also how much would you guys charge for something like this?

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Bad thermal? Seal gone. The marks are possibly on the inside.

If you look above the stain on the glass, you can see the roof leaked.

You might try diamond magic, rub out, or move onto one restore.

Make sure the roof isn’t leaking anymore, or it will likely get stained again.

Be sure you SEAL the glass after you remove the staining.

That’s what is weird… they appear to be on the surface. Also how do you use the product you referred to?

My policy with new customers like this one is that I’m there to clean the windows, not restore or make up for years of previous neglect on the part of the customer. If that is what they want, there is an extra charge for that as well as the possibility that everything will not come out.

Take your car to a detailing company. They can make it look good, but not undo years of abuse and neglect. To accomplish that, you may have to have it repainted. Different objective, different services, different prices.

So you need to identify your objective. Usually customers will understand this when explained. Quite often, they don’t even want to pay for restoration. They just want clean.

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