Amen! We have 5 techs. My husband and I run the office, estimates and scheduling. But it's been extremely difficult these last 5 years to find reliable people with some integrity. You can do your due diligence, check references, criminal background checks, and still end up with a employee that will bring morale to a new low. The phones haven't stopped ringing and we've added solar panel cleaning this year, so we are always looking for the tech we can depend on. We're scheduling out through July, a tech down hurts the rest of the team and our customers. I talk to several small business owners often, it seems like most have the same situation. I know I grew up having three jobs during the summers, and weekend work during school, don't hear those stories much anymore. My husband was diagnosed with MS last October, we tried hiring an operations manager, who after year 1 1/2 of training with husband, we gave him the reigns, three months later, he started his own business. Now my husband has to return and we start all over. But, we love it when we do hit the jack pot, and have a good week, everyone shows up, all customers are happy, we count those blessings and keep moving forward.