Yes we have contracts for every job we do Residential storefront commercial all of them.
Basically for us it helps us know what our workload is going to be so we have enough employees ahead of time to handle the workload.
We’ve had customers who cancel, very rare and when they do we don’t hold him responsible or anything. I think for the most part it’s mainly just a friendly contract if you want to put it that way.
We send our contracts out in February each year and we use them as kind of a threat in a way to lock in the dates that the customers have generally gone with because that is their preferred dates. So we use the contract as a way to say these your date’s sign a contract or your dates may not be available.
Never had someone who didn’t want to sign.