Personally I like looking at the home first and giving the quote in person but I want to at least learn how to quote over the phone effectively for situations where the home is further then a 15-30 drive & to simply become as effective as I possibly can.
I know people are going to say tell the homeowner to tell you how many windows they have. Well from my experience these are the problems I encountered when I worked for someone who quoted over the phone.
- They never know how many
- They’re not that motivated to go out and count, and I don’t really want to push it.
- You get to the house and the windows are filthy or they have way more then expected.
How do you handle these situations? There where instances where the homeowner should have been charged double but I find that once they have a price in mind it’s hard to raise it by much.
I live in a midsize cities and some of the homes I work on are in rural areas, you can’t google map them to try to get an idea.