I’m happy to share. This is a great topic and question.
- Carl. My first attempt at employing someone. I paid him too much, too early, had to restructure his pay as we went on. He never actually worked under the new wage and the relationship more fizzled than ended.
There are more details but, to do it again, I would make sure my infrastructure is in place better:
- Employee handbook,
- systems documented and implemented,
- appropriate pay,
- sales/marketing to sustain employee and generate more work
- Adding on Powerwashing.
This one is pending but could become a failure. There was a lot of up front investment and many hidden costs that added up quickly. The customers were in place, complete with pricing and schedule before I spent but still was a costly addon.
Additionally, information was difficult and time consuming to find. There is a lot more politicking and backbiting in the PW industry, as well as a general stinginess in providing help, with a few exceptions.
Not sure if I will continue with it. May cut my losses and refocus on streamlining the window cleaning end.
It is difficult to look at anything as a failure because there is always something to learn from and improve upon.
The vendor I used was a bit disappointing, not gonna name them. It would have been better to buy locally and once you are out in the field, you’re pretty much on your own to learn as you go.
I’d love to build trailers for people and supply them everything they’d need, plus 3 months of technical support as they get established. There is really nothing available like that right now.