I’ve read it all the way through. My wife (co-president) is also reading it. We have gotten a lot of great ideas from it some we’re already implementing. If you have a website I recommend following @Chris thoughts about adding a chat widget. As we speak someone using it to request a cleaning.
Well I have been wanting it for a while and now with winter here I will have time to read it. Just ordered mine a minute ago. Looking forward to it as well.
so question @Alex@Chris, how much of the book is devoted to the technical eddm stuff and how much to concepts of what to do when etc.
without wanting to risk my newly acquired status of king but considering that i am indeed “beyond the wall” in the forbidden zone if you will, the technical side would be different for me but i would be interested in the overall marketing picture.
and if there is significant content on that would there be a way to get a digital one “beyond the wall”?
failing that i shall have to ask @wcs to read it to me as bedtime stories.
but i’d rather get it for xmas.
Ken as you know I dont like to ship North of the wall. But with the book for $99 bucks we ship it free anywhere in the world. So far we have shipped it to 37 different countries.
Also, Ken, I would like you to know you have become my 7th favourite Canadian. I have put a special note in your file that will allow you to order with us in the future.