Bidding with Bing

Just like you, my favorite thing is to get a call for an estimate, drive to the estimate, spend thirty minutes talking with the client, write up the estimate, drive back to the office, wait for them to call me, call them because they never called like they said they...

Sales

Salesmanship My very first sales job was working for an Exxon car wash at the age of 14. Cars would pull up and I would try to sale them the deluxe wash with the spray on wax treatment. 39 years later and I have learned a lot about how to be a good salesman. Here are...

Property Managers

Property Managers, Real Estate Agents – Are they worth dealing with? Dealing with property management agents and agencies that maintain and look after properties whilst the customer is away is a double-edged sword. As I’ve found out over several years or...

Sales

Magic Numbers Over the years, I have found window-cleaning business owners to be completely obsessed with sales volume. You hear it all the time, “what did you make this year? I made more this year than I did last year.” They live and die by their gross...

Would you like fries with that?

We’ve all heard this before.  “Would you like fries with that?”  We’ve heard this phrase mocked on TV, movies, and commercials.  But did you ever realize that this is one of the most powerful, money-making one-liners ever...