Tips on Hiring Window Cleaners

How To Hire Your First Employee Expanding and growing your window cleaning business can be a daunting task. One of the most difficult transitions for a small business to overcome is hiring a new employee. Keep in mind that window cleaning is a skill that can be taught...

Employee Development

This is part one of a five-part series on developing employees for your window-cleaning business.  One new chapter will be released in each issue of WCBO in 2012. In this month’s issue, we will cover determining when to hire, and where to look for a candidate.  ...

How To Hire Window Cleaners

How to hire window cleaners Every year we need a new crop of window cleaners to help get us through the busy season.  Here are some tips to keep in mind as hiring begins. Never hire anyone without having an interview first. You will never ever be able to hire anyone...

Good Communication

Good Communication – The Key to Customer Service               About two years ago I decided to change my television service provider.  The company I was switching to was offering a much better package that included more channels at a lower price.  Upon ordering this...

Difficult Customers

                      For most of us, a typical window cleaning day goes something like this.  We or our employees go out on service calls, deliver the work that we’ve been hired to perform, and leave behind a happy and satisfied customer.  If you’re like me, I’m sure...

Squeegeenomics: Persuade the Mind

Your purchase behavior is driven primarily by emotion.  Feelings open wallets. There is an important second step, though. Just before your actions take flight, your mind gets to put its two cents in, and unless it’s on the same page, warning bells go off inside your...